Refund Policy
At DwellDefend, we are committed to providing you with the best home insurance solutions tailored to your needs. To ensure complete satisfaction, we have established a clear and fair refund policy.
Eligibility for Refund
You may be eligible for a refund under the following circumstances:
- If you cancel your policy within the first 14 days of purchase and have not filed a claim.
- If you experience a premium overcharge due to an error in processing your application.
Requesting a Refund
To initiate a refund request, please follow these simple steps:
1. Contact our customer service team via email or phone.
2. Provide your policy number and details regarding your refund request.
3. Our team will review your request and get back to you within 5 business days.
Refund Process
Once your refund request is approved, you can expect the process to take up to 10 business days for the refund to be processed and credited back to your original payment method.
Contact Us
If you have any questions or need assistance regarding our refund policy, feel free to reach out to us:
- Email: [email protected]
- Phone: 1-800-555-0199
Your peace of mind is our priority. Thank you for choosing DwellDefend for your home insurance needs!